Our dedicated financial aid counselors are available to answer questions during our business hours, and documents can be submitted at any time.
For security purposes, please do not submit financial documents via e-mail.
In general, we are available by phone Monday through Friday between 9am and 4pm ET.
Schedule a meeting with us
If you are a newly admitted or current student, you may schedule an appointment for a virtual meeting with the Undergraduate Financial Aid Office. You may join the meeting by telephone, PC, Mac, Linux, iOS, or Android.
The Undergraduate Financial Aid Office is currently open to visitors. We are available by phone Monday through Friday between 9am and 4pm ET.
Submit documents to Undergraduate Financial Aid
Please DO NOT submit application requirements or other documents through email.
Preferred submission is through the College Board IDOC system
If you are unable to submit through IDOC, upload your documents using Online Document Upload Tool
Undergraduate Financial Aid
P.O. Box 208288
New Haven, CT 06520-8288
Please allow 2–3 weeks between mailing and delivery.
Contact your school's financial aid office
Graduate and professional students should contact the financial aid office for their school with questions about application procedures, document submission, aid awards, and other financial aid matters.
You can find contact information for your financial aid office on your school's website:
Contact Student Financial Services
If you have questions about your Student Account statement or other general student financial services issues, you may contact the Student Financial Services Center using one of the methods below.
The form may be submitted at any time; messages are answered during business hours, Monday through Friday 8:30–4:30 EDT.
Monday through Friday 8:30–4:30 EDT