Contact Information

Undergraduate students
Graduate and professional students

Undergraduate students

Our dedicated financial aid counselors are available to answer questions during our business hours, and documents can be submitted at any time.

E-mail us

Use our online "Contact Us" form to submit an e-mail message

For security purposes, please do not submit financial documents via e-mail.

Call us


In general, we are available by phone Monday through Friday between 9am and 4pm ET.

Schedule a meeting with us

If you are a newly admitted or current student, you may schedule an appointment for a virtual meeting with the Undergraduate Financial Aid Office. You may join the meeting by telephone, PC, Mac, Linux, iOS, or Android.

Schedule an appointment

Visit us

The Undergraduate Financial Aid Office is currently closed to visitors, as most staff are working remotely due to COVID-19.

Submit documents to Undergraduate Financial Aid


Online Document Upload Tool



Please include the student's name and date of birth or Yale Student ID number on all documents.


Undergraduate Financial Aid
P.O. Box 208288
New Haven, CT 06520-8288

Please allow 2–3 weeks between mailing and delivery.

Graduate and professional students

Contact your school's financial aid office

Graduate and professional students should contact the financial aid office for their school with questions about application procedures, document submission, aid awards, and other financial aid matters.

You can find contact information for your financial aid office on your school's website:

Contact Student Financial Services

If you have questions about your Student Account statement or other general student financial services issues, you may contact the Student Financial Services Center using one of the methods below.


Use the Student Financial Services online "Contact Us" form to submit an e-mail message

The form may be submitted at any time; messages are answered during business hours, Monday through Friday 8:30–4:30 EDT.



Monday through Friday 8:30–4:30 EDT